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GSCC finally agrees Lisa Arthurworrey can practice

Sunday, March 7th, 2010

In a landmark decision, the General Social Care Council has finally agreed to implement the decision of the Care Standards Tribunal that Lisa Arthurworrey can be placed on the professional social work register.

The decision overturns a ten year long injustice in which Lisa Arthurworrey, who lost her job and ten years of her career in the wake of the tragic death of Victoria Climbié, has twice had her character and competence upheld by the Care Standards Tribunal.

The Care Standards Tribunal, a specialist court in these matters, has on two separate occasions, supported Lisa’s request to be allowed to practice. It is deplorable that she has had to wait ten years to be able to start practicing again whilst some of those responsible for the shortcomings in training, staffing and management culture, so heavily criticised at the time, went on to advance their careers.

Aspect represented Lisa, who is an Aspect member, at the last two hearings of the Registration Committee of the GSCC. Our thanks to Lisa for her determination to be able to practice again.

It remains too easy for employers to try to blame individual social workers when things go wrong rather than scrutinise the decisions on staffing levels, workloads, training, management culture and changes in government child protection policy which are often the real reasons for tragedies.

We welcome the Registration Committee’s eventual decision. Over the next months we will be following up the case by:

  • Making formal representations to the GSCC to try to ensure that the way social workers are treated is fairer and more timely that the treatment afforded Lisa
  • Working within the Social Work reform Board, on which aspect is represented, to ensure that the employer’s Standards eventually agreed make it easier for staff to raise concerns, better protect those who do raise concerns, and stop the culture whereby it is too easy to blame staff for any shortcomings instead of looking at the underlying resources, management culture, training, supervision and procedures which are generally the real cause of shortcomings in individual practice.

The full press statement from Aspect, including the statement from Lisa Arthurworrey herself, and from Mor Dioum, Director of the Victoria Climbié Foundation below

You can also read the Community Care report at

http://www.communitycare.co.uk/Articles/2010/03/08/113989/arthurworrey-wins-10-year-battle-for-registration.htm

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PRESS STATEMENT

GSCC finally agrees Lisa Arthurworrey can practice

In a landmark decision, the General Social Care Council has finally agreed to implement the decision of the Care Standards Tribunal that Ms Lisa Arthurworrey can be placed on the professional social work register.

The decision overturns a ten year long injustice in which Ms Arthurworrey, who lost her job and ten years of her career in the wake of the tragic death of Victoria Climbié, has twice had her character and competence upheld by the Care Standards Tribunal.

Welcoming the decision, Roger Kline, social care spokesperson for Aspect, Lisa’s trade union, who represented Lisa in her final hearing with the GSCC, said:

“The Care Standards Tribunal, a specialist court in these matters, has on two separate occasions, supported Lisa’s request to be allowed to practice. It is deplorable that she has had to wait ten years to be able to start practicing again whilst some of those responsible for the shortcomings in training, staffing and management culture, so heavily criticised at the time, went on to advance their careers.”

Lisa Arthurworrey said today:

“I am naturally pleased that this decision has finally come. The last ten years have been incredibly difficult ones and I now want to start rebuilding my career”.

Roger Kline added:

“It is too easy for employers to try to blame individual social workers when things go wrong rather than scrutinise the decisions on staffing levels, workloads, training, management culture and changes in government child protection policy which are often the real reasons for tragedies.”

“We welcome the Registration Committee’s decision and hope the case will cause the GSCC to reflect on, and change, the culture which subjected Lisa to incorrect decisions and long delays.”

Ends

Note to editors.


1
The Victoria Climbie Foundation has long campaigned against inherent failings in cases where children are abused, and failed by the system. Since the tragic death of Victoria ten years ago, VCF has repeatedly expressed its concerns about the need for frontline staff to be effectively supported.
2            Aspect is the only professional association and trade union exclusively representing professionals working in educational improvement, social care and children’s services. It maintains an autonomous section for social care professionals.

Aspect members include social care professionals, advisory head teachers, directors and managers of children’s services, school improvement and early years advisers, education welfare officers, 14-19 coordinators, heads of Sure Start, Ofsted inspectors, Early Years Professionals, parent partnership staff and self-employed consultants. Over the past five years, membership has doubled and Aspect now represents over 4,000 professionals working in the field.

Association of Professionals in Education and Children’s Trusts
Woolley Hall, Woolley, Wakefield,
West Yorkshire, WF4 2JR

info@aspect.org.uk
www.aspect.org.uk

Background information

Extracts from the two Care Standards Tribunal decisions that upheld Lisa Arthurworrey’s claims are reprinted below.

1. CST [2004] 286.PC wrote (at para 143)

“Sadly, there has been another victim of the failures in Haringey in 1999 and early 2000, and we see Ms Arthurworrey as such a victim. She has certainly been traumatised by Victoria’s death, and we heard her father bravely provide us with details of her health since the events of February 2000. We agree with much of what Lord Laming had to say about where the responsibility should be when allocating blame for Victoria’s death.”

2. CST [2007] 985.SW (at Para 49) when considering whether a finding of misconduct should be found against Ms Arthurworrey said that:

“The key issue is whether, if registered, Ms Arthurworrey has the potential to grow professionally and overcome what she has been through (our emphasis). This is not easy to determine. It is not a situation where an individual’s conduct had been exemplary except for a one-off incident. However, we also need to bear in mind the professional environment in which Ms Arthurworrey was operating: from what we read and heard the department was chaotic; she had no detailed supervision; there was no obvious benchmark against which she could self-assess and we assume that there was no appraisal scheme in place in the department. Whilst we acknowledge that carrying more cases than expected is often an indication of good competence, in this department it was just a question of cases being handed out and the staff being told to close them. In addition, we also need to bear in mind that there was no apparent criticism of LA’s work in other cases, which suggests that she was not totally incompetent and must have been doing something right.

3. CST [2007] 985.SW (at Paras 106 and 108) stated:

“We can think of no instance throughout the entire period when Ms Arthurworrey was given real help and support from her managers. Likewise, we can think of no instance when her handling of the case had ever been criticised by a manager, and no instance of her ever attempting to conceal or dissemble any errors she may have unwittingly been making.”

“We have formed the opinion that the office environment was chaotic, the reference tool was totally inadequate, and that mistakes made by Ms Arthurworrey in dealing with Victoria’s case must be considered within that context as well as her inexperience, lack of training and lack of any effective supervision.”

“The key issue is whether, if registered, Ms Arthurworrey has the potential to grow professionally and overcome what she has been through (our emphasis). This is not easy to determine. It is not a situation where an individual’s conduct had been exemplary except for a one-off incident. However, we also need to bear in mind the professional environment in which Ms Arthurworrey was operating: from what we read and heard the department was chaotic; she had no detailed supervision; there was no obvious benchmark against which she could self-assess and we assume that there was no appraisal scheme in place in the department. Whilst we acknowledge that carrying more cases than expected is often an indication of good competence, in this department it was just a question of cases being handed out and the staff being told to close them. In addition, we also need to bear in mind that there was no apparent criticism of LA’s work in other cases, which suggests that she was not totally incompetent and must have been doing something right.

4. CST [2004] 268.PC stated (at Para 141):

“It is our view that the Secretary of State has wholly failed to satisfy us that Ms Arthurworrey is unsuitable to work with children. Indeed, the opposite is the case. Ms Arthurworrey came over to us in her evidence as a straightforward and caring individual who has fully acknowledged the mistakes she made in connection with this case. She told us that she failed in her responsibility towards Victoria. She was frank in her assessment of herself. (our emphasis)

144. Accordingly ……… we would have had no hesitation in deciding that notwithstanding, Ms Arthurworrey is today suitable to work with children. (our emphasis)

5. In a recent judgement by the First Tier Tribunal of Wales [2009] UKFTT 213 (HESC), that Tribunal upheld an appeal by social worker Eleni Cordingley, and concluded with a statement that might equally apply to this case:

The Tribunal, having also taken note of Eleni Cordingley’s own suffering and remorse, stated (at Para 42) that:

“It is important that those charged with the regulation of the professions remain vigilant not only in rooting out dangerous practice but to the necessity not to be swayed by apparent calls for retribution towards professionals.”

6. Finally, the Care Standards Tribunal in Sonia West V General Social Care Council [2009] 1614.SW-SUS at Para 4 made a statement in respect of a different GSCC function (the imposition of ISOs) which might reasonably be considered pertinent to this case:

“The committee should bear in mind the effects of any sanction on the registrant and whether it would be proportionate. The need for the protection of the public, particularly service users, and the maintenance of the public’s confidence in social care provision must be balanced against the consequences of an ISO for the registrant.

Humpty Dumpty alive and well in Cheshire East

Friday, February 26th, 2010

Community Care this week reports on cuts in 40 adult social worker posts. In line with the increasing ability of some councils to declare that white is black and more is less, a council spokesperson is quoted as saying:

“We are undertaking a redesign of the way we deliver social care in Cheshire East which involves redefining the role of safeguarding vulnerable adults.

“To ensure a sustainable future, we needed to analyse new and existing customer demand. The conclusion of this work was to realign the structure and number of staff at all grades to more accurately meet demand.”

The spokesperson said that, although the number of social worker posts in adults’ services was being reduced, “we are confident that this process reinforces the importance of social workers and promotes the safety of vulnerable adults”.

As Humpty Dumpty would say “when I use a word it means what I want it to mean” or words to that effect.

East Cheshire wins this month’s Aspect Social Care award for double speak. Readers with nominations for future awards please write to Roger Kline at socialcare@aspect.org.uk

http://www.communitycare.co.uk/Articles/2010/02/22/113871/cheshire-east-to-axe-40-adults-social-worker-posts.htm

Khyra Ishaq

Friday, February 26th, 2010

As Khyra Ishaq’s mother is found guilty of manslaughter, London Met social work lecturer and former Islington whistleblower Dr Liz Davies points out in a Channel 4 article that most serious case reviews following the deaths of children from abuse highlight the same factors.

http://www.channel4.com/news/articles/uk/aposalarm+bells+should+have+rungapos/3562067

Law Commission to consult on new adult social care law

Thursday, February 25th, 2010

The complex mess of nearly 40 pieces of legislation governing the care and support of older and disabled people is to be brought up to date and simplified into a single Act according to proposals from the Law Commission, the government’s advisory body on legislative reform.

The proposals will be open for consultation until the end of June. Aspect will be responjding and as various campaign groups for the elderly immediately pointed out, the new legislation will have to ensure it covers the issues raised by personalisation.

Full details can be found at http://www.lawcom.gov.uk/1331.htm

There is a good background article at http://www.guardian.co.uk/society/2010/feb/24/social-care-law-reform

Aspect will be responding. If you have views please let us know at socialcare@aspect.org.uk

CQC report ducks cuts impact

Sunday, February 21st, 2010

The Care Quality Commission’s first annual report on the state of health and adult social care in England is an invaluable source of information. The report can be downloaded at:

http://www.cqc.org.uk/_db/_documents/CQC_Complete_2009_18.pdf

It claims that the proportion of health and social care services, such as residential care and home care, rated good or excellent rose from 69% in 2008 to 77% in 2009 and that only 2% of adult social care services were rated as poor last year.

The CQC reports slow albeit significant progress in shifting the balance from residential care to home care: in 2009 2.1% of people aged 65 and over were publicly-funded residents in care homes, down from 2.5% five years ago. Last year 148,000 people were able to access preventive services, up from 80,000 in 2005.

The report emphasises the challenges facing services as the number of adults needing care and support almost doubles over the next two decades, amounting to 1.7 million more adults who need support just at the time when public finances are stretched almost to breaking point.

The most remarkable thing about the report is its failure to challenge the increasing levels at which local authorities now set eligibility thresholds with 72% setting them at critical or substantial, with two results. Firstly many people with desperate needs cannot access services at all,  whilst, of course, the delays in accessing services means preventative work is being cut still further.

Bizarrely, despite the CQC admitting that “as the population ages and financial pressures grow, we expect that access to publicly-funded care will become further restricted,” the CQC claims that nevertheless excellent-rated councils will provide good information to everyone – for example signposting them to voluntary sector services. Yet the latter are under immense budgetary pressures themselves facing cuts in numerous councils.

With jobs at risk in many councils, next year’s CQC annual report should make dismal reading.

Almost as shameful in Windsor

Wednesday, February 10th, 2010

The Royal Borough of Windsor and Maidenhead is trying to outdo Birmingham with its  adult social services cuts. It’s even been singled out for praise by the Taxpayers Alliance.

In November 2009, £569,000 worth of cuts in adult social care were added to the £993,000 already agreed in October – a cut of £1.5m .

All of this means that  continuing adult social care and services for those with learning difficulties will be badly hit  with a  day centre closing. Three posts will go from The learning disability service will lose posts, as will homecare management and adult social care assessment.

This is a council where one quarter (12 out of 50) social worker posts were vacant before Xmas, posts that were covered by agency social workers who cost about £20,000 more than directly employed staff each year.

Read about it (complete with pathetic photo pose) at http://www.telegraph.co.uk/news/newstopics/politics/7036554/Windsor-and-Maidenhead-council-makes-history-with-biggest-ever-cut-in-council-tax.html

Shameless from Birmingham

Wednesday, February 10th, 2010

Birmingham City Council is slashing services in the name of what it calls “efficiency savings”  cutting between 1,500 and 2,000 jobs on top of 800 that went last year.

There are also plans for a pay freeze for 25,000 council workers.

More job cuts are likely over the next five or six years as public spending cuts begin to bite.

The council claims that “most of the money saved will be ploughed back to meet demand for social services”

In fact many of the jobs at risk are in adult social services, although, allegedly, “front line social workers are being protected”.

Quite how front line services will be protected if the staff who provide IT, admin, and other support, lose their jobs is unclear.

Moreover, the council will continue to close the city’s remaining council-run old people’s homes and day centres to  save £6 million, directly harming those who use them. On top of this a “management shake-up in social services”  is claimed to producce £5 million.

It beggars belief that Birmingham council, having admitted last autumn that it had run its childrens social services into the ground, is now going to slash services for the elderly – as well as cutting posts in childrens services.

Chief executive Steven Hughes says “Birmingham is demonstrating how frontline services and significant regeneration schemes can be delivered without punishing taxpayers. I am proud that we are able to do this.”

Call me old fashioned but I thought pensioners who used (or would like to use) social services were also taxpayers

Mr Hughes said everything possible would be done to avoid compulsory redundancies, but he could not rule out the likelihood of sackings

That means expecting the staff left behind to do some (and possibly much) of the work their redundant colleagues used to do.

These proposals endanger the duty of care the council and its staff have to local citizens, and the duty of care the council has to its staff.

Shameless and shameful.

http://www.sundaymercury.net/news/midlands-news/2010/02/10/birmingham-city-council-to-axe-up-to-2-000-jobs-as-spending-is-cut-by-75m-65233-25806868/

Roger Kline

Bring back assertiveness!

Tuesday, February 9th, 2010

An excellent blog on the need for assertiveness by social workers (and in particular by Approved Mental Health Professionals has just appeared on Community Care’s web site. Clare Bareham asks why social workers dont ask “why” as much as they should, or perhaps used to.

It’s a thoughtful piece that is well worth reading at:

http://www.communitycare.co.uk/blogs/social-work-front-line-focus/2010/02/were-a-challenge-of-social-worker-and-we-demand-respect.html

Policeman’s scapegoating mirrors that of Haringey social worker

Thursday, February 4th, 2010

I am not usually a fan of the Daily Mail but Eileen Fairweather has written a brilliant story every social worker should read.

It has direct relevance for social workers because the scapegoating of  Detective Chief Inspector Philip Wheeler parallels that of social worker Lisa Arthurworrey.

In January 10th 2002,  Detective Chief Inspector Philip Wheeler had just started giving evidence to Lord Laming’s inquiry into the murder of Victoria Climbie whenhe was physically attcked and went off sick.

Eileen Fairweather writes

“Wheeler had been based at North West London Police Murder Squad at the time of the eight-year-old’s death in 2000. He had been describing to the inquiry a report he wrote warning his superiors that child protection locally was not being properly supervised.

“Wheeler was signed off work. During his enforced break from giving evidence to the inquiry, colleagues made him the scapegoat for police failings. He says he was ‘framed’ when, in fact, he was the officer who rang alarm bells.

“It is only now, ten years later – his health and career ruined – that he has been able to clear his name.”

http://www.dailymail.co.uk/news/worldnews/article-1247294/Met-officer-scapegoated-Victoria-Climbie-inquiry-finally-clears-name.html#ixzz0eZBwKJBy

Roger Kline says

“The parallels with Lisa Arthurworrey are all to clear to those who have followed her case. Both cases should shame those who have colluded with the disagraceful treatment of colleagues to the detriment of the public interest”.

More on Lisa’s case in the near future

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